Praket Consultancy | Privacy Policy – Your Data Security Matters

Introduction

Welcome to the Privacy Policy of Praket Consultancy, a digital platform managed and operated by (Company Name). This document explains how we collect, store, and use your personal information when you interact with our website or services. Please note that this policy does not apply to external websites linked from our platform or to businesses listed on Praket Consultancy.

In this policy, “we,” “our,” and “us” refer to Praket Consultancy, while “you,” “your,” “user,” and “users” refer to individuals accessing or using our platform. If you do not accept this policy, we recommend that you stop using Praket Consultancy.

Please read this Privacy Policy alongside our Terms and Conditions, as they jointly govern your use of our services.

Information We Collect

While using our platform, we may collect different types of information to ensure safe transactions, comply with regulations, and improve your experience.

We may collect personally identifiable information, including your full name, email, phone number, physical address, and, where required, government-issued identification (like PAN or Aadhaar) for KYC purposes.

For payment processing or other financial services, we may collect banking details, UPI IDs, credit/debit card information, and billing or invoice data. Transaction histories are stored to meet legal requirements and to assist with customer support.

To maintain platform security and enhance functionality, we also collect technical information such as IP addresses, browser type/version, device details, operating system, and activity logs. This may include referral URLs and clickstream data to understand how users interact with our services.

Our platform may use cookies and similar technologies to remember your preferences, manage sessions, and improve usability. These tools also help with personalization, fraud prevention, and analytics.

How We Use Your Information

We strictly avoid sharing or trading your personal details with third parties for marketing-related use. Your data may only be shared with trusted partners under specific circumstances.

Your information helps us achieve the following objectives:

To process and complete financial transactions
To verify and authenticate users and merchants
To comply with legal or regulatory obligations (e.g., KYC)
To prevent, investigate, and address fraud or security issues
To provide customer service and resolve disputes
To maintain and enhance our platform
To send service-related notifications (e.g., alerts, updates)
To conduct internal audits and analytics
To personalize user experience and optimize content
To promote our services, subject to user consent

How We Share Your Information

Your personal data is not sold or rented under any circumstances. However, we may share your data with:

Payment Partners and Banks: for secure and efficient transaction processing.
Merchants: to confirm successful payments and provide related transaction details.
Service Providers: third-party vendors assisting with KYC, fraud detection, cloud hosting, IT infrastructure, and analytics.
Legal and Regulatory Authorities: when required by law or valid requests from government or legal entities.
Corporate Transactions: in the event of a company merger, acquisition, asset sale, or bankruptcy, personal data may be passed along as part of the transaction.

Data Retention Policy

We retain personal and transaction-related data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For instance, KYC documents and transaction histories are typically retained for 8–12 months, depending on legal mandates.

Once the retention period ends, data is securely deleted or anonymized to ensure it cannot be traced back to you.

Data Security Measures

We take extensive measures to protect your data. SSL/TLS encryption safeguards data transmitted between your device and our servers. Financial information is stored on PCI-DSS-compliant systems for maximum security.

Regular security audits, vulnerability scans, and controlled access measures are implemented. Only staff with proper data protection training may access confidential information. Additionally, real-time fraud monitoring, multi-factor authentication, and data loss prevention systems help protect against risks.

While we follow strict security protocols, no system is completely secure. Users are encouraged to maintain strong passwords and keep login credentials confidential.

User Rights and Choices

Depending on your location and applicable laws (such as GDPR), you may have the following rights:

Right to Access: request a copy of personal data we hold
Right to Correction: request updates to inaccurate or incomplete data
Right to Deletion: request the erasure of your information from our systems
Right to Withdraw Consent: you can withdraw your previously given consent whenever you decide, without restrictions
Right to Object or Restrict Processing: object to specific types of processing
Right to Data Portability: you are entitled to receive your information in a structured file that can be easily transferred

To exercise these rights, contact us at (mention email).

Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance functionality and personalize user experience. Cookies help retain preferences, maintain sessions, and collect usage statistics for improvement.

Users can manage cookies through browser settings. Disabling cookies may affect access to certain features or the ability to complete transactions.

Third-Party Links and Services

Our platform may include links to third-party websites, tools, or services (like banks, KYC providers, or analytics platforms). We are not responsible for the privacy practices or content of these third parties. Review their privacy policies before providing personal information.

Children’s Privacy

Our site is not intended for individuals under 18, and we do not knowingly collect personal details from them. If data from a child is discovered without parental consent, it will be promptly deleted.

Changes to this Privacy Policy

We may revise this Privacy Policy occasionally to reflect changes in law, technology, or business practices. We will record any policy changes on this page with a revised “Last Updated” timestamp. Users should check it periodically.

Consent and Acceptance

By accessing or using our website and services, you confirm that you have read, understood, and accepted this Privacy Policy. If you disagree, you should not use our platform.

Contact Us

For further information or assistance with this Privacy Policy, kindly contact us at (mention email).

Privacy Policy