Introduction
Welcome to Praket Consultancy, operated by (Company Name). Your trust is our highest priority, and we are committed to providing a secure and reliable service. Throughout these Terms & Conditions, the terms “We,” “Our,” and “Us” refer to Praket Consultancy, while “You,” “Your,” and “User” indicate individuals or businesses using our services. These Terms outline the rules, responsibilities, and policies governing your access to and use of our payment solution services.
We strongly encourage you to carefully review these Terms & Conditions before using our website. By continuing to use our platform, you agree to be bound by them. If you disagree with any part, you must discontinue using the Services immediately. We may revise these Terms periodically, and continued use of the platform implies acceptance of such changes.
Agreement to Terms
By accessing or using our platform, you agree to comply with these Terms as well as our Privacy Policy. If you do not consent, you must immediately stop using our Services.
Eligibility and Account Registration
To register and use our services, you must:
We may approve or reject your registration at our discretion.
Scope of Services
Praket Consultancy offers digital payment processing solutions enabling businesses to accept payments through multiple channels, including credit/debit cards, UPI, net banking, and mobile wallets. We also provide integration tools such as APIs, plugins, POS solutions, payment links, subscriptions, invoicing, QR codes, and detailed transaction reporting. Your verified bank account will receive the settled payments.
We may expand, modify, or discontinue any features or services at any time without prior notice.
User Responsibilities
By using our platform, you agree to:
Fees and Settlement
Your dashboard or Merchant Agreement contains the details of all applicable service charges. We may revise fees with advance notice. Unless otherwise stated, all charges are exclusive of taxes, and you are solely responsible for tax compliance.
You are liable for customer-initiated chargebacks, and refunds will be handled as per our internal policies. We reserve the right to amend fees at our discretion, with changes communicated via email or dashboard updates.
Prohibited Activities
You are prohibited from using our platform for unlawful or fraudulent purposes, including but not limited to:
Violations may result in immediate suspension or termination, withholding of funds, and possible legal action.
Risk Monitoring and Fraud Prevention
We employ AI-based fraud detection tools, real-time monitoring, and automated risk scoring to protect merchants and customers. Suspicious transactions may be delayed, flagged for review, or reversed.
If fraudulent activity is confirmed, we reserve the right to freeze or terminate your account without notice. You remain responsible for chargebacks, financial damages, or regulatory penalties resulting from misuse.
Data Privacy and Security
We place the highest importance on protecting your data and your customers’ data. All personal and transactional data is handled in compliance with applicable data protection laws and our Privacy Policy.
Our systems comply with PCI-DSS standards and employ encryption, access controls, and fraud monitoring mechanisms. You consent to the use of your data for purposes including payment processing, fraud prevention, compliance, and technical improvements. You must not store cardholder data unless explicitly permitted under PCI regulations.
Intellectual Property
All intellectual property—such as software, platform design, logos, trademarks, content, and documentation—remains the exclusive property of (Company Name) or its licensors.
You are granted a limited, non-transferable, non-sublicensable license to use our services for business purposes only. Unauthorized reproduction, modification, distribution, reverse-engineering, or use of our intellectual property is strictly prohibited. Use of our branding requires prior written consent.
Third-Party Services
Our platform may integrate with third-party providers such as banks, payment networks, or analytics platforms. We do not control third-party systems and are not responsible for their reliability, data handling, or service availability. Any damages resulting from their use will be your responsibility and governed by their policies.
Termination & Suspension
We reserve the authority to restrict or discontinue your access to the platform if you:
Termination may be temporary or permanent. Upon termination, all outstanding settlements and obligations must be fulfilled. We may hold funds until investigations or disputes are resolved.
Dispute Resolution
Our dispute resolution team will first attempt to resolve any issues internally. Transaction-related disputes, including chargebacks, will be managed with banks and card networks as per standard procedures.
If a dispute cannot be resolved amicably, it will be subject to the governing law and jurisdiction specified below.
Limitation of Liability
To the fullest extent permitted by law, Praket Consultancy will not be liable for indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunities, resulting from the use or unavailability of services.
We do not guarantee uninterrupted access or error-free transaction processing.
Indemnification
You agree to protect, defend, and hold (Company Name), along with its directors, employees, and affiliates, harmless from any claims, losses, damages, liabilities, or legal expenses that may arise from your misuse of the Services, breach of these Terms, or involvement in unlawful or fraudulent activities.
Governing Law and Jurisdiction
These Terms shall be understood and enforced in accordance with Indian law. Any disputes, controversies, or claims arising from or related to these Terms shall be subject to the exclusive jurisdiction of Indian courts.
Force Majeure
We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, epidemics or pandemics, wars, acts of terrorism, cyberattacks, strikes, technical outages, or government-imposed restrictions.
Amendments and Updates
We reserve the right to change these Terms whenever we deem necessary. Any major changes will be published on our website with a revised “Last Updated” timestamp. By continuing to use the platform after such modifications, you accept and agree to the updated Terms. We recommend that users review the Terms periodically to stay informed of any changes.
Severability and Waiver
In the event that a part of these Terms is invalid or illegal, the other provisions will stay in effect, and any temporary non-enforcement does not waive rights.
Contact Information
For any questions, complaints, or legal notices regarding these Terms, please reach out to us at (mention email).
